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Privacy Policy

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Last updated: 26 October 2026

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1. Introduction

17.08 Living is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, or interact with us in connection with our property management and serviced accommodation services.

We aim to handle your information transparently and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

 

2. Who We Are

In this Privacy Policy, “17.08 Living”, “1708 Living”, “we”, “us” and “our” refer to the business operating this website.

Legal business name: 1708 Living Ltd
Company registration number: 17533137
Website: https://www.1708living.com/
Registered office: 14/2E Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX
Privacy enquiries: info@1708living.com

For the purposes of applicable data protection legislation, we act as the data controller for personal information we collect and use for our own business purposes, unless we explain otherwise.

 

3. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

 

Information you provide to us

When you contact us through our website, email or other communication channels, we may collect:

  • Your name.

  • Your email address and telephone number.

  • Your business name and professional role, where relevant.

  • Information about a property you own, manage, represent or are interested in.

  • Details of your enquiry, including your property requirements, accommodation needs or requested services.

  • Information you choose to include in messages, documents or attachments.

Please do not send sensitive personal information unless it is necessary for a specific, agreed purpose.

 

Information about properties and business relationships

If you are a landlord, property owner, letting agent, corporate client, supplier or other business contact, we may collect information relating to:

  • Property addresses and relevant property details.

  • Your authority to act on behalf of a property owner or organisation.

  • Proposed business arrangements and service requirements.

  • Communications, quotations, agreements and records of our business dealings.

Technical information

When you visit our website, certain information may be collected automatically, depending on the website functionality and your cookie preferences. This may include:

  • IP address and general location information derived from it.

  • Browser type, device information and operating system.

  • Pages visited and interactions with the website.

  • Referral sources and technical information used to maintain website security and performance.

 

Information obtained from other sources

We may receive relevant professional or business contact information from publicly available sources, property agents, business referrals, corporate contacts or other lawful sources.

Where required, we will provide appropriate privacy information when obtaining personal information from sources other than you.

 

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests for information.

  • Discuss and assess potential property management, guaranteed rent or serviced accommodation arrangements.

  • Communicate with landlords, property owners, agents, corporate clients, suppliers and other business contacts.

  • Prepare quotations, proposals and agreements.

  • Manage existing business relationships and deliver agreed services.

  • Coordinate property-related services where necessary.

  • Maintain business, financial and administrative records.

  • Operate, secure, maintain and improve our website.

  • Prevent fraud, address security concerns and protect our legitimate business interests.

  • Comply with legal, regulatory, accounting and reporting obligations.

  • Send relevant business updates or marketing communications where permitted by law.

We will not use your personal information for purposes that are incompatible with the purposes described in this policy without providing further information where required.

 

5. Our Lawful Bases for Processing

We will only process personal information where we have an appropriate lawful basis under applicable data protection law.

Depending on the circumstances, these bases may include:

Legitimate interests: To respond to relevant business enquiries, develop relationships with landlords and agents, administer our business, improve our services and protect our website, provided those interests are not overridden by your rights and interests.

Contract: To take steps at your request before entering into a contract, or to perform a contract to which you are a party.

Legal obligation: To comply with legal, tax, accounting or regulatory requirements.

Consent: Where you have freely given consent for a particular purpose and consent is the appropriate lawful basis, such as certain non-essential cookies or marketing activities.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

 

6. Marketing Communications

We may contact business contacts about services or opportunities that are relevant to their professional role or expressed interests, where permitted by applicable law.

We will comply with applicable rules governing electronic marketing, including the Privacy and Electronic Communications Regulations (PECR), as amended.

Where consent is required, we will obtain it before sending the relevant marketing communications.

You can opt out of marketing emails at any time by using an unsubscribe link, where available, or contacting us directly.

We will continue to send necessary non-marketing communications relating to enquiries, agreements or services where appropriate.

 

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, understand website performance and, where enabled, provide analytics or other optional functionality.

Cookies may be set by our website platform or by third-party services integrated into the website.

Where consent is required, non-essential cookies will only be used in accordance with your preferences. You can manage your preferences through the website’s cookie settings, where available.

You can also adjust cookie settings through your browser. However, blocking certain cookies may affect website functionality.

The cookies and technologies actually used on our website may change as website features and integrations change. We will update this policy and our cookie information as necessary.

 

8. Who We Share Your Information With

We do not sell your personal information.

Where necessary and lawful, we may share relevant information with:

  • Website hosting and website platform providers.

  • Business email, communications and IT service providers.

  • Professional advisers, including accountants, solicitors and insurers.

  • Banks, payment providers or financial service providers where relevant.

  • Property agents, owners, contractors, maintenance providers, cleaning providers or other suppliers where necessary to progress an enquiry or deliver an agreed service.

  • Corporate clients or business partners where sharing is necessary for an agreed arrangement.

  • Regulators, law enforcement agencies, courts or public authorities where we are legally required or permitted to do so.

We aim to share only information that is reasonably necessary for the relevant purpose.

Where third parties process personal information on our behalf, we will take appropriate steps to ensure suitable contractual and security arrangements are in place.

 

9. International Transfers

Some website, email or other technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take the steps required by applicable data protection law to ensure the transfer is lawful and that appropriate safeguards are in place where necessary.

Further information about relevant safeguards can be requested using the contact details in this policy.

 

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, reporting or dispute-resolution requirements.

Retention periods will depend on the type of information and our relationship with you.

For example:

  • General enquiries: ordinarily up to 24 months after the last meaningful contact, unless a longer period is justified.

  • Prospective business relationships: while the opportunity remains active and for a reasonable period afterwards.

  • Contracts and financial records: for the period required by applicable legal, tax and accounting obligations.

  • Website technical records: for the period necessary for security, troubleshooting and the purposes for which they were collected.

We may retain information for longer where necessary to establish, exercise or defend legal claims or comply with our legal obligations.

When information is no longer needed, we will securely delete it or anonymise it where appropriate.

 

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, appropriate security settings, secure service providers and limiting access to people who need the information for legitimate business purposes.

No website, email service or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we will take appropriate steps to protect the information we hold.

 

12. Your Data Protection Rights

Subject to applicable law and any relevant exemptions, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request erasure of your personal information.

  • Request restriction of processing.

  • Object to certain processing, including processing based on legitimate interests or direct marketing.

  • Request the transfer of certain personal information to you or another organisation.

  • Withdraw consent where processing is based on consent.

  • Complain to the Information Commissioner’s Office (ICO).

These rights are not absolute in every circumstance. We will assess requests in accordance with applicable law.

To exercise your rights, please contact us using the details in Section 2. We may need to verify your identity before responding.

You also have the right to complain to the UK Information Commissioner’s Office:

Website: https://ico.org.uk/make-a-complaint/

 

13. Third-Party Websites

Our website may contain links to external websites or services. These websites are operated independently and may have their own privacy policies and practices.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy information before providing personal information.

 

14. Children’s Privacy

Our website and business enquiries are primarily intended for adults, landlords, property owners, agents and business clients.

We do not knowingly seek to collect children’s personal information through our website for marketing purposes. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, technology providers or legal obligations.

The latest version will be published on our website, with the date of the most recent update shown at the beginning of the policy.

Where required by law, we will take additional steps to inform affected individuals of significant changes.

 

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

1708 Living Ltd
Website: https://www.1708living.com/
Email: info@1708living.com 
Registered office: 14/2E Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX

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